Dr. Mazen Shawosh is an Assistant Professor of Management Information Systems. He is actively involved with the Information Systems committee as a member of the Association for Information Systems (AIS), VP of conferences and publication coordinator in the MENA-AIS chapter, and Mini-track chair of the IS Leadership research track in the American Conference on Information Systems. He won the best paper award at Southern Association for Information Systems Conference (SAIS) in 2018.
Dr. Shawosh’s work examines how organizations can responsibly and strategically leverage digital technologies and data to create value while safeguarding trust and privacy. His research spans digital leadership, data privacy and governance, business analytics for societal impact, and organizational adaptation to technological change. His studies have been published in leading journals and conferences such as Communications of the AIS, Journal of Computer Information Systems, ICIS, AMCIS, ECIS, and SaudiAIS.
Ph.D. in Management Information Systems, University of Georgia, USA
MSc in Information Systems & Operations Management, (Minor, Information Technology) University of Florida, USA
BSc in Management Information systems, King Fahd University of Petroleum & Minerals
Digital Leadership & Transformation.
Organizational Privacy.
Business Analytics Business and Society
(2025) Artificial Intelligence (AI) Agents and Agentic Systems in Hospitality and Tourism: Challenges, Opportunities, and Research Agenda. International Journal of Contemporary Hospitality Management.
(2025). Digital Transformation in the IS field: GREAT Research Opportunities in Saudi Arabia and the Gulf Cooperation Council Countries. Communications of the Association for Information Systems, 57(1), 13.
(2025). AI Agents and Agentic Systems: A Multi-Expert Analysis. Journal of Computer Information Systems, 1-29.
(2024). Chief Privacy Officer: A Systematic Literature Review and Future Research Directions. Communications of the Association for Information Systems, 54(1), 792-814.
Banten, M., Shawosh, M. (2021). Chief Privacy Officer: A Literature Review. American Conference on Information Systems (AMCIS).
Shawosh, M., & Berente, N. (2019). Software Development Outsourcing, Asset Specificity, and Vendor Lock-in. American Conference on Information Systems (AMCIS).
Shawosh, M., Safadi, H., & Berente, N. (2019). Remixing Generic Defaults with Specialized Software: The Case of Enterprise Collaboration Systems. American Conference on Information Systems (AMCIS).
Shawosh, M. (2018). Information Systems Strategic Leadership in the Last Decade: New Advancements and Blue Ocean Opportunities. Southern Association for Information Systems Conference (SAIS).
Alashoor, T., Keil, M., & Shawosh, M. (2015). Societal Factors, Internet Privacy Concerns, and Self-Disclosure: The Case of Social Networking Sites in Saudi Arabia. American Conference on Information Systems (AMCIS).
Talet, A. N., Shawosh, M., & Al-Saeed, S. A. (2011). The Perception of Customer Relationship Management Adoption Case of Mobile Companies in Saudi Arabia. Journal of Mobile Technologies, Knowledge & Society, 2011, p1-13.